Thirteenth Parallel /archive/who-are-we-designing-for/

Who are we designing for?

By Daniel Pupius, March 2002

In user centred design it is vital that we know who our audience is.  This involves finding out what their requirements are and what they want from what you are designing.  The end user's needs and wants will shape your design.

If you are designing a top end sports coupe there is no point putting a 1.1 litre engine in it.  If you are designing a toothbrush you need to know how people brush their teeth.  Similarly, when designing websites you need to think about who will be visiting your site.

Nearly every site on the Internet will have a different audience, and therefore different requirements.  However, this month we decided to provide you with a break down of the world's Internet users; where they are from, what language they speak, how they are currently accessing the Internet and how this is set to change in the future.

Internet Access by Language

Currently English is the dominant language on the web, however this is set to change.  Current estimates reckon that by 2005 Mandarin (Chinese) users will outnumber English speakers.  The table below shows a break down of the Internet population by language.  The "other non-European" category includes languages such as 4.8 million Malay and 4.1 million Arabic. It should also be noted that the total population does not add up to the actual world population, it seems that the survey doesn't take into account many of the African nations and some of those in South East Asia.

Language People with Internet access (millions) Total population (millions) % of total Internet users 2003 estimate % of world economy
English 220.4 860 43% 270 33.4%
French 16.8 80.7 3.3% 30 4.2%
German 34.2 97.2 6.7% 46 5.8%
Italian 19.5 59.6 3.8% 25 3.6%
Spanish 34.6 336. 6.7% 60 8.9%
Scandinavian 11.1 20.2 2.2% 12.2 1.3%
Other European 46.8 568.2 9.1% 116.8 6.5%
Chinese 47.5 988 9.2% 160 13%
Japanese 47.3 127 9.2% 75 8%
Other non-European 24.7 507.6 6.9% 35 15.3%
Total 513 3638   803  

(Global Reach)

Internet Access by Continent

World Total 513 million
Africa 5 million
Asia/Pacific 143 million
Europe 155 million
Middle East 5 million
Canada & USA 181 million
Latin America 24 million

(Nua Internet Surveys)

Web servers by type

This is useful so you know what server languages to learn ;)

Developer No. Servers Percentage
Apache 8997645 63.69
Microsoft 3683141 26.07
IPlanet 422806 2.99
Zeus 171197 1.21
Other 848910 6.04

 (NetCraft - January 2002)

Operating System

Windows 98 63%
Windows 2000 15%
Windows ME 5%
Windows 95 5%
Windows NT 5%
Max 1%
Unknown 1%
WebTV <1%
Linux <1%
Win 3.x <1%
Unix <1%
Windows XP <1%
OS/2 <1%
Amiga <1%

(counter.com)

Browser

Microsoft Internet Explorer 5 61%
Microsoft Internet Explorer 6 27%
Netscape 4 4%
Microsoft Internet Explorer 4 4%
Netscape compatible 1%
Other 3%

(counter.com)

Digital TV Ownership

UK 37%
Denmark 25%
Sweden 22%
Norway 22%
Spain 20%
Ireland 17%
France 16%
Italy 14%
Netherlands 10%
Germany 8%
Switzerland 8%
Portugal 6%
Austria 5%
Finland 4%
Greece 2%
Belgium 2%
Average 14%

It is expected that the majority of European homes will have Digital TV by 2006.  This will cause a drastic increase in the number of people able to access the internet.

(Europe - end 2001)

Internet usage in the UK

Percentage of households owning a computer 52%
Percentage of UK adults using the Internet from any location 49%
Percentage of UK homes connected to the Internet 45%
Percentage of UK homes using unmetered access 38%
Percentage of consumers accessing Net via TV 4%
Percentage of consumers accessing Net via mobile phone 3%
Percentage of Net-connected homes using broadband 2%

(Oftel)